Rerack Support
Rerack: Workout Tracker for iPhone.
Need help? Email [email protected]. Include your iOS version and what happened, and we usually reply within two business days.
Restore a purchase
Open Settings → Rerack Pro → Restore Purchases. Use the same Apple Account you bought with. Rerack does not need an account, so purchases are always tied to your Apple Account.
Cancel or change a subscription
Subscriptions are managed by Apple. Open Settings → Rerack Pro → Manage Subscription in the app, or go to iOS Settings → your name → Subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge. Refunds are handled by Apple at reportaproblem.apple.com.
Back up and move your training data
Your workouts are stored on your device. The iCloud Drive backup is on by default and can be turned off in Settings. You can also export your workout history and saved workouts as files. To move to a new device, restore the iCloud backup or import the exported files.
Import from Strong or Hevy
Export your history as CSV from Strong (Settings → Export Data) or Hevy (Settings → Export & Import Data), then open Settings → Import Workouts in Rerack and choose the file. Rerack shows a preview and skips workouts that were already imported.
Apple Health
If you allow it, Rerack saves finished workouts to Apple Health as strength training. You can change this at any time in iOS Settings → Health → Data Access & Devices → Rerack.